iPro software was custom designed for the holiday rental industry, with customer relationship management (CRM) as a pivotal software feature. By managing all of your business’ interactions and relationships via a CRM, you can streamline your processes via automation and build an in-depth understanding of the customer journey. For instance, who a customer is, how long they have been using your services and how many times they have booked accommodation.
A property management CRM will guide you in your contact, marketing and sales management, and so help you to develop your lead nurturing process. Fundamentally, our CRM software will provide you with real-time business intelligence, which is key to business growth and success.
The iPro CRM system will give you key insights into your progress towards your business goals and objectives, This allows you to adapt your strategy accordingly with your own reliable, up-to-date data.
Within the reports section we have created bar charts, pie charts and line charts so you can easily analyse trends and see identify where where your growth is coming from.
Your personalised dashboard allows you to save the core reports that are applicable to you alone, so you have all the information you need at the tip of your fingers!
Without a CRM system, a lot of your time will be spent doing administrative processes for your holiday rental business, which will likely involve manually entering information received from different platforms such as email, phone and website enquiries. By integrating a PMS CRM, all of this data can be collected into one common platform, and so enable you to become more time efficient.
Emails are key to every business managing holiday accommodations, but these can be very time consuming. With iPro’s CRM you can: